#DEACTIVATE HAPPYFOX CHAT FULL#
#DEACTIVATE HAPPYFOX CHAT SOFTWARE#

Negative: We are using this piece of software for around two year now, didn't faced any severe issue. It is cloud based software with very vivid dashboard displaying all important matters. It is reliable and can be used as standalone customer support ticketing system. It is very easy to use and doesn't take long time to train our new agents for it. Log in using your username, password, and secure access using the Touch-ID/Face-ID integration. All-New Design: A completely refreshed design, makes for a best-in-class user experience, in live chat support, ever. Positive: Zoho Desk is flawless ticketing software which we have integrated with our IVR software. With HappyFox Chat 2.0, you can do a lot more of what you did on the web, now on the go. It allows assigning the tickets to specific agent and move tickets to other departments. Pipedream's integration platform allows you to integrate HappyFox Chat and Google Dialogflow remarkably fast.

In odd times, you can export the raw file and use your favourite tool to create report. Setup the HappyFox Chat API trigger to run a workflow which integrates with the Google Dialogflow API. The report section is very rich, most of the reports can be easily created form the dashboard. It supports keyboard shortcuts for all common tasks. It automatically creates a ticket on every inbound and outbound calls, chats, emails, where agents can put their comments for resolution or issue. Summary: With Zoho Desk, we have greater control over the quality of our service from CS. Although the design is very simple it is quite fluid to handle and its interface is attractive to the eye.

#DEACTIVATE HAPPYFOX CHAT FULL#

Negative: Sometimes it doesn't do a full integration with Zoho CRM, you can be more seamless in this case and you can also automate that part.

Zoho Desk also works on many popular platforms, including integration with mobile applications for more convenience when providing technical support. It allows us to connect from the customer's perspective with all technical support in a very easy way. Positive: Zoho Desk has always allowed us to integrate with all Zoho products. We have been able to collect information from all our customers with Zoho Desk which made it easy for us to troubleshoot them quickly when they use any type of Zoho branch program. It has provided us with a comprehensive system and allowed us to register each of our customers. They give us a good demonstration that everything can be done quickly and well. Summary: All Zoho Desk support has been very good with us when we have problems.

Deactivate happyfox chat